Award-winning virtual healthcare

Included in your Verve Super membership
Covers partners, kids, parents, even the in-laws
Award-winning1 care from real health professionals who know their stuff
No insurance needed to access any of these services

1 Money Magazine Life Insurance Award 2025 – Health & Wellness Cover of The Year

Real support for your real life

As a Verve Super member, you and your family² have access to MetLife’s 360Health virtual health and wellbeing program at no extra cost. Whether you're navigating perimenopause, juggling work and family, or just need a little extra support, you can access a wide range of expert-led health and wellbeing services personalised to you.

Try 360Health

Medical support

Need a second opinion? Get an in-depth, private review of a diagnosis or treatment plan from a specialist or ask your everyday medical questions via the 360Health Virtual Care app and get quick answers from Australian-registered GPs, mental health clinicians, and paediatricians.

Mental health assist

Whether you want to discuss symptoms or get advice on a diagnosis³, you can speak to a mental health expert at no extra cost. They’ll share your situation with a psychologist or psychiatrist and provide you with personalised guidance.

Fitness, nutrition & mobility

Discuss your nutrition, fitness, or recovery goals with a qualified dietitian or exercise physiologist. They’ll send you a personalised action plan and check in to track your progress.

Menopause support

One-on-one support from a women’s health nurse to help you manage your perimenopause and menopause symptoms with confidence.

Get started today

You're already in! Just by being a Verve member, you've got access to 360Health. Simply book your first consult below to get started.

Convenient sessions

All services are delivered virtually, so you have support wherever you are

Expert care

From a trusted network of qualified professionals

Get your action plan

Clear guidance, not confusing medical speak

Black and white image of flower with a dotted texture

Follow-up support

To check on your progress and connect you with other services as needed

Book your consult

Frequently asked questions

Who can use 360Health?

You and your family, including your partner, kids, parents, and even your parents-in-law, can use 360Health services at no extra cost.

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How often can I use 360Health?

360Health services are unlimited, so you and your family² can access them as often as needed.

2 The term 'family' includes your children, partner, parents, and parents-in-law.

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Is 360Health private?

Yes, all 360Health services are completely private. Teladoc Health will not share any medical reports, personal health information, or information about the nature of your enquiry without your consent. Verve Super, your employer, your doctor, and MetLife cannot access your health records.

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What if I leave Verve?

Unfortunately, you'll lose access to 360Health. But if you've already started working with a clinician, they'll see your case through to completion.

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Who delivers 360Health?

All services (except Recovery Support) are provided by Teladoc Health, a global leader in virtual healthcare services. You can find more information about Teladoc Health on their website or view their privacy policy.

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Can I expect care that reflects my culture, identity, and lived experience?

Statement from Teladoc Health At Teladoc Health, through our health and wellness proposition, we are committed to delivering inclusive, culturally sensitive, and accessible virtual healthcare services for all individuals. Our clinicians are trained in culturally sensitive care, including awareness of gender and sexual diversity, and are expected to uphold values of respect, equity, and inclusivity in every interaction. While our service descriptions do not single out specific groups, our clinical standards are inclusive by design ensuring safe, affirming care for LGBTQIA+ individuals and all members across the spectrum of physical and mental health needs. Please note, not all physical and mental health conditions are suitable for each service, the Teladoc team will help guide you to the right services for you.

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What code do I use for Ask a Clinician?

To use the Ask a Clinician service, just enter the code for Verve members:

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¹ Money magazine’s Health and Wellness Cover of the Year 2024 & 2025. Awards are only one factor to consider when investing.

² 'Family' includes your children, partner, parents, and parents-in-law.

³ Mental Health Assist is only available in respect of persons 18 years old or above.

360 Health Terms and conditions 360Health is provided by Teladoc Health Australasia Pty Ltd (ACN 147 387 666) (Teladoc Health). It is intended to provide general health information and advice. This service is available to you, your children, partner, parents and parents-in-law if you are a member of Verve Super. Teladoc Health is not part of Equity Trustees Superannuation Limited (the Trustee) or its insurer MetLife, and services are provided by Teladoc Health, not the Trustee or MetLife. The recommendations provided by this service are based on medical and other information you provide to Teladoc Health. Teladoc Health is the entity that will collect, use, disclose, store, secure and dispose of your personal health information if you use their services. For more information on how Teladoc Health will handle your personal information, please visit https://teladochealth.com.au/privacy/. Your personal health information may be stored overseas. If you have a health or medical concern, please seek professional medical advice immediately. Life insurance products are issued by MetLife Insurance Limited (ABN 75 004 274 882, AFSL 238096) (MetLife). 360Health services are provided in conjunction with Teladoc Health, a separate entity. 360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event. All services except for Recovery Support are provided by Teladoc Health. The information provided is general only and does not take into account your personal or financial situation, needs or objectives and is not health or medical advice. MetLife does not warrant or represent that the information, opinions or conclusions contained in this information are accurate. MetLife will not be responsible for the nature or quality of services provided by Teladoc Health. Access to 360Health services will be at MetLife’s reasonable discretion and is eligible for all MetLife customers, partnered super fund members and their children, partner, parents and parents-in-law. MetLife reserves the right to discontinue or change the services at any time. Each person’s condition and health circumstances are unique, and therefore this content may not apply to you, nor is it a substitute for professional medical advice. You should always consult your licensed health care professional for the diagnosis and treatment of any medical condition and before starting or changing your health regimen, including seeking advice regarding what drugs, diet, exercise routines, physical activities or procedures are appropriate for your particular condition and circumstances.