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As of 7 November 2023, all Verve Super members will need to use Multi-Factor Authentication (MFA) to log in to their accounts. This will provide an extra layer of security for your Verve Super account.

This means that if you are logging in, you will need to register again (even if you’ve logged in before).  You will also need to download the Microsoft Authenticator app (see below for instructions on how to do this).

Step-by-step guide:

1. Click on the button below to start the registration process.
2. On the member portal login page, click on the ‘Register’ button.
3. Verify your email address by:
   • Entering the email address you provided when signing up to Verve and click on ‘Send Verification Code’.
   • Entering the verification code emailed to you and click on ‘Verify Code’.
4. Set a new password for your account:
   • Enter your desired password and click on ‘Create’.
5. Set up multi-factor authentication to make your account more secure:
   • Download the Microsoft Authenticator app on your phone from Google Play (for Android) or the App Store (for iPhone).
   • Scan the QR code on your screen using the Microsoft Authenticator app and click ‘Continue’.
   • Enter the 6-digit verification code from the Authenticator app, select your Verve Super account and click the ‘Verify’ button to complete your Member Portal registration and access your account.

Congratulations, you have now successfully registered to use your account! 

A few notes for next time:

• You will just need to use your email address, new password and a verification code from your Microsoft Authenticator app!
• If you forget your password at any time, simply click on the ‘Forgot your password’ link on the login page and follow the instructions to reset your password.

If you have any trouble with the registration process please contact us via phone on 1300 799 482 or email us at hello@vervesuper.com.au.

Yes, superannuation is a highly regulated industry. 

Verve Super is a division of the Future Super Fund (RSE Licence No. L0001458) which is regulated by APRA (Australian Prudential Regulation Authority).

The Fund is considered to be a complying superannuation fund, which means it meets all the relevant requirements as set out in the legislation which governs how Australian super funds must be governed and operate. 

Verve Super is also supported by some very experienced service providers, including those who have been in the industry for over 20 years.

For more information, please download a copy of our General Compliance Certificate.

Once you have requested to transfer your super to your Verve account, the process takes between 3-28 days. We’ll send you an email confirming when the transfer is complete. Please get in touch if you would like to confirm the status of your transfer.

Verve is led by a team of women. But of course, we don’t work in a bubble! We work in collaboration with people (men, women and non-binary folk) from a number of service providers and teams who support the day-to-day running of a superannuation fund. Our fund manager, for example, is one of Australia’s most progressive and inclusive teams in the industry, with a commitment to improving diversity in fund management as well as strict transparency around pay equality.

We love to support Verve Super members of any gender or expression who have recently become new parents, whether by birth or adoption. Eligible new parents can apply for a refund of the dollar-based administration fee, for up to 12 months, through Verve’s Baby Bump Program. Contact us for information and to let us know you’ve recently welcomed a new child into your family. If you would like, Verve can also support you to make a request to your employer to ask them to keep paying your super during your parental leave.

To support women to build wealth, Verve provides financial coaching to all members through Verve Learn. In addition, with a commitment to agitate for change, the Verve community is working to facilitate broader change to make the retirement system fairer for all Australians.

No, Verve is not authorised to provide personal financial advice. All information provided is general in nature and does not take into account your personal situation, objectives or needs. It’s important to do your own research and consider things like fees, investment performance, insurance cover, your risk profile, and Verve’s alignment with your values, when considering if Verve Super is appropriate for you. Consider getting in touch with a professional adviser if you need some help determining if Verve Super lines up with your financial needs.

There are several benefits for sharing your super with your partner. And there are two ways that spouses can contribute to each other’s superannuation:

1. Contribution splitting is where your spouse applies to their super fund with a request to transfer across a certain amount of their super into your superannuation account to boost your balance. The process for this includes your spouse contacting their super fund to request a transfer form. Some funds use the ATO Spousal Contribution Splitting Form.

If you’d like to split super from your Verve Super account into your partner’s super account, you’ll need to complete the Contribution Splitting Form and return the completed form to us via email to hello@vervesuper.com.au. 

If you want to apply to split personal contributions that you intend to claim a tax deduction for, please download and complete the ATO’s Notice of Intent to Claim or Vary a Deduction for Personal Super Contributions form and return the completed form to us via email to hello@vervesuper.com.au. You’ll need to do this before you lodge the Contributions Splitting Form. Please refer to the ATO checklist, which details the process and how you go about claiming a tax deduction if you intend to do so.

2. Spousal contribution is when your spouse makes a payment directly to your Verve Super account  — such as a bank transfer. You and your spouse will need to complete the Spouse Contribution Form and return the completed form to us via email to hello@vervesuper.com.au.

This article has more information: Super isn’t fair for stay at home parents. Here is how to even it up. If you have further questions, the ATO’s website has explanations on spouse contributions and superannuation splitting.

Your mobile number and residential address can be updated via the online member portal. 

Please contact us to update your email address.

If you need to amend or update your name or date of birth, you will need to provide us with the following documentation: 

• A completed Change of Details Form, signed with an original, ‘wet’ signature; and
• A certified copy of your ID (e.g. licence or passport); and
• A certified copy of a document showing your change in name, e.g. deed poll, official change in name certificate, marriage certificate, birth certificate, divorce certificate, etc.

Please refer to the Certified ID Fact Sheet for information about who is eligible to certify your ID and documents. This fact sheet also includes detailed instructions on how ID and documents should be certified. If you have any questions or need more information, please contact us.

You can get a quote online at any time. Find more information and get a quote here.