Verve Super performance

Performance period Returns
1 Month
1.47%
3 Months
-1.46%
6 Months
5.41%
1 Year
9.93%
3 Years
3.35%
5 Years
5.38%
Since inception
6.57%

This table shows the performance of the Verve Super Balanced investment option as calculated at 30 June 2024. The returns shown are after the investment fees, the percentage-based administration fee and taxes have been deducted, but before the dollar-based administration fee is applied. Return of capital and the performance of your investment in Verve Super is not guaranteed. Past performance is not a reliable indicator of future performance. Verve Super’s inception date is 5 December 2018.

Fees

These fees are the total Administration Fees and Costs, Investment Fees and Costs and Transactional Costs payable by you in respect of your investment in the Verve Super Balanced investment option. Other fees and costs may apply to your account. Please read the PDS, AIB and TMD for full details about how fees and costs may impact your investment.

Fee or cost* Amount
Administration fees and costs
$60 p.a. ($1.15 per week)
+
0.541% p.a. (estimated)
Investment fees and costs
0.300% p.a.
+
0.067% p.a. (estimated)
Transactional costs
0.000% p.a. (estimated)
Other fees & costs ~
Other fees and costs may apply.
Refer to the "Other Fees and Costs Summary" below, and the “Additional Explanation of Fees and Costs” in section 5 of the Additional Information Booklet.

This fee information is current from 1 November 2023 and is subject to change. If your account balance is less than $6,000 at the end of the financial year (or date of exit from Verve Super), the total combined amount of Administration Fees and Costs and Investment Fees and Costs charged to your account is capped at 3% of your account balance. Any amount that has been charged in excess of the cap will be refunded to your account. Refer to the “Fees and Costs Summary” and the “Additional Explanation of Fees and Costs” in section 5 of the Additional Information Booklet for more information.

Other fees, such as activity fees and insurance fees, may also be charged. These fees will depend on the nature of the activity or insurance chosen by you. Insurance fees are set out in the Insurance Guide. If you consult a financial adviser, additional fees may be payable to the adviser. You should refer to the adviser’s Statement of Advice for details.

This is not an annual fee. It is applied to the unit price before processing each buy and sell transaction. Please refer to the PDS and AIB for more information.

 

 

Taking the pressure
off new parents

Our Baby Bump Program

On parental leave? Verve Super members who take parental leave after the arrival of a new child, whether by birth or adoption, can apply for a refund of the dollar-based administration fee for up to 12 months if eligible.

  • • All members are eligible to comply, regardless of gender
  • • For parents by birth or adoption
  • • For a maximum of 12 months

Parents must have taken parental leave, or reduced their working hours.

Product information

Invested to make an impact and perform competitively

Balanced

Balancing the allocation to growth and defensive assets

Ethical screens

Screening out activities that don’t meet our ESG criteria and seeking socially and environmentally impactful investments.

Member benefits

Build your financial knowledge with Verve Learn

Investment Return Objective
Negative and positive screens
Asset allocation
67.5% Growth
32.5% Defensive
Investment objectives
CPI + 2.50% p.a.
Over rolling ten-year periods (after investment fees and taxes)
Standard risk measure
6 High (4 to less than 6 estimated negative annual returns over any 20-year period)

Got
questions?

Big questions, or small, we’ve got you covered.
Get in touch via hello@vervesuper.com.au
Prefer to chat? Call us on 1300 799 482

How do I setup multi-factor authentication (MFA) on my Verve Super account?

As of 7 November 2023, all Verve Super members will need to use Multi-Factor Authentication (MFA) to log in to their accounts. This will provide an extra layer of security for your Verve Super account.

This means that if you are logging in, you will need to register again (even if you’ve logged in before).  You will also need to download the Microsoft Authenticator app (see below for instructions on how to do this).

Step-by-step guide

  1. Click on the button below to start the registration process.
  2. On the member portal login page, click on the ‘Register’ button.
  3. Verify your email address by:
    • Entering the email address you provided when signing up to Verve and click on ‘Send Verification Code’.
    • Entering the verification code emailed to you and click on ‘Verify Code’.
  4. Set a new password for your account:
    • Enter your desired password and click on ‘Create’.
  5. Set up multi-factor authentication to make your account more secure:
    • Download the Microsoft Authenticator app on your phone from Google Play (for Android) or the App Store (for iPhone).
    • Scan the QR code on your screen using the Microsoft Authenticator app and click ‘Continue’.
    • Enter the 6-digit verification code from the Authenticator app, select your Verve Super account and click the ‘Verify’ button to complete your Member Portal registration and access your account.

Congratulations, you have now successfully registered to use your account! 

A few notes for next time:

  • You will just need to use your email address, new password and a verification code from your Microsoft Authenticator app!
  • If you forget your password at any time, simply click on the ‘Forgot your password’ link on the login page and follow the instructions to reset your password.

If you have any trouble with the registration process please contact us via phone on 1300 799 482 or email us at hello@vervesuper.com.au.

Can’t login to your account? Check out the FAQs below to help troubleshoot

1. I’m already a member with Verve Super, but when I try to register, it says I'm not registered with you. Why is this?

Make sure you’re using the email address that is associated with your Verve Super account (this needs to be unique to you and cannot have been used to set up someone else's Verve Super account). If there are any typos in the email address please contact us so that we can assist in updating your email address to the correct spelling.

2. I selected ‘forgot password’, but it is saying ‘a user with the specified credentials could not be found’, even though I’m a member? How do I log in?

In order to log-in, you need to complete the registration process.To do so go back to the login page and hit the register button again and go through the register process (even if you’ve logged into your account before). Members receive this error when they have not completed this process or logged in since the 6th November. 

3. I wasn’t able to complete registering on my first attempt, and now when I try to re-register, it is showing the error ‘A user with the specified ID already exists. Please choose a different one’. Why can’t I continue?

You may have previously started the process to register but did not complete the final step. In order to continue, go back to the login page and enter your email and password, this will send you to the QR code page to start the set up of your multi-factor authentication.

4. I’m trying to log in, but my multi-factor authentication (MFA) verification codes or password aren’t working.

You can link your Verve Super account with any authenticator, but we can’t guarantee they’ll work as intended. For maximum compatibility, we recommend the Microsoft Authenticator app from the Google Play Store (for Android devices) or App Store (for iPhone and iOS devices).

If you’ve successfully set up your authenticator but your code isn’t being accepted, or you’ve reset your password but can’t log in, your browser may be trying to use outdated data.

To fix this, please clear your browser cache and try again.

The steps to clear your cache and cookies are different depending on the system and browser you're using - see your browser's support page for instructions. Common browsers include Chrome, Safari, Firefox and Microsoft Edge.

Other troubleshooting tips:

  • The codes refresh every 30 seconds. If there’s only a few seconds left, wait for a new code.
  • If your code still doesn’t work, check if your Verve Super log in is only saved to one authenticator application. Your details can be saved in more than one place – but only one set of codes will be synced with our website.
  • If your authenticator app generates any codes longer than 6-digits, our log-in system won’t accept them.

5. What if I don’t want to/can’t download the authenticator app?

If you don’t want to or aren’t able to download an app on your phone, there are authenticator programs available as desktop programs (for your computer) or browser plug-ins (for computers, phones and tablets). Some password managers also have an authenticator built in. If you’re using an iPhone running iOS Version 15 or later, you can use your phone’s built in Passwords feature.

While we can’t recommend any other specific authenticator or password manager as best for your personal needs, many tech websites online provide articles comparing and reviewing options.

Still can’t log in?

Please contact our team if you aren’t able to log in after trying the steps above.

To help us solve your issue as quickly as possible, let us know which device/s you’re using and any error codes you receive.

Is Verve regulated?

Yes, superannuation is a highly regulated industry. 

Verve Super is a division of the Future Super Fund (RSE Licence No. L0001458) which is regulated by APRA (Australian Prudential Regulation Authority).

The Fund is considered to be a complying superannuation fund, which means it meets all the relevant requirements as set out in the legislation which governs how Australian super funds must be governed and operate. 

Verve Super is also supported by some very experienced service providers, including those who have been in the industry for over 20 years.

For more information, please download a copy of our General Compliance Certificate.

How long does it take for my super to transfer from my old account to my Verve account?


Once you have requested to transfer your super to your Verve account, the process takes between 3-28 days. We’ll send you an email confirming when the transfer is complete. Please get in touch if you would like to confirm the status of your transfer.

Do men work at Verve?


Verve is founded by women, for women. But of course, we don’t work in a bubble! We work in collaboration with people (men, women and non-binary folk) from a number of service providers and teams who support the day-to-day running of a superannuation fund. Our fund manager, for example, is one of Australia’s most progressive and inclusive teams in the industry, with a commitment to improving diversity in fund management as well as strict transparency around pay equality.

How do I access the Baby Bump Program while on parental leave?

We love to support Verve Super members of any gender or expression who have recently become new parents, whether by birth or adoption. Eligible new parents can apply for a refund of the dollar-based administration fee, for up to 12 months, through Verve’s Baby Bump Program. Contact us for information and to let us know you’ve recently welcomed a new child into your family. If you would like, Verve can also support you to make a request to your employer to ask them to keep paying your super during your parental leave.

How does Verve support low balance members?

To support women+ to build wealth, Verve provides financial coaching to all members through Verve Learn. In addition, with a commitment to agitate for change, the Verve community is working to facilitate broader change to make the retirement system fairer for all Australians.

Can Verve give me personal financial advice?

No, Verve is not authorised to provide personal financial advice. All information provided is general in nature and does not take into account your personal situation, objectives or needs. It’s important to do your own research and consider things like fees, investment performance, insurance cover, your risk profile, and Verve’s alignment with your values, when considering if Verve Super is appropriate for you. Consider getting in touch with a professional adviser if you need some help determining if Verve Super lines up with your financial needs.

How can my partner contribute to my super? Or how can I contribute to my partner’s super?

There are several benefits for sharing your super with your partner. And there are two ways that spouses can contribute to each other’s superannuation:

1. Contribution splitting is where your spouse applies to their super fund with a request to transfer across a certain amount of their super into your superannuation account to boost your balance. The process for this includes your spouse contacting their super fund to request a transfer form. Some funds use the ATO Spousal Contribution Splitting Form.

If you’d like to split super from your Verve Super account into your partner’s super account, you’ll need to complete the Contribution Splitting Form and return the completed form to us via email to hello@vervesuper.com.au

If you want to apply to split personal contributions that you intend to claim a tax deduction for, please download and complete the ATO’s Notice of Intent to Claim or Vary a Deduction for Personal Super Contributions form and return the completed form to us via email to hello@vervesuper.com.au. You’ll need to do this before you lodge the Contributions Splitting Form. Please refer to the ATO checklist, which details the process and how you go about claiming a tax deduction if you intend to do so.

2. Spousal contribution is when your spouse makes a payment directly to your Verve Super account  — such as a bank transfer. You and your spouse will need to complete the Spouse Contribution Form and return the completed form to us via email to hello@vervesuper.com.au.

This article has more information: Super isn’t fair for stay at home parents. Here is how to even it up. If you have further questions, the ATO’s website has explanations on spouse contributions and superannuation splitting.

How do I change my address or personal details?

Your mobile number and residential address can be updated via the online member portal. 

Please contact us to update your email address.

If you need to amend or update your name or date of birth, you will need to provide us with the following documentation: 

  • A completed Change of Details Form, signed with an original, ‘wet’ signature; and
  • A certified copy of your ID (e.g. licence or passport); and
  • A certified copy of a document showing your change in name, e.g. deed poll, official change in name certificate, marriage certificate, birth certificate, divorce certificate, etc.

Please refer to the Certified ID Fact Sheet for information about who is eligible to certify your ID and documents. This fact sheet also includes detailed instructions on how ID and documents should be certified. If you have any questions or need more information, please contact us.

How do I get an insurance quote?

You can get a quote online at any time. Find more information and get a quote here.

Interested in the Pay Gap Pledge and IWD Walkout? Learn more.