This table shows the performance of the Verve Super Balanced investment option as calculated at 31 July 2024. The returns shown are after the investment fees, the percentage-based administration fee and taxes have been deducted, but before the dollar-based administration fee is applied. Return of capital and the performance of your investment in Verve Super is not guaranteed. Past performance is not a reliable indicator of future performance. Verve Super’s inception date is 5 December 2018.
Fees
These fees are the total Administration Fees and Costs, Investment Fees and Costs and Transactional Costs payable by you in respect of your investment in the Verve Super Balanced investment option. Other fees and costs may apply to your account. Please read the PDS, AIB and TMD for full details about how fees and costs may impact your investment.
Fee or cost*
Amount
Administration fees and costs
$60 p.a. ($1.15 per week) + 0.541% p.a. (estimated)
Investment fees and costs
0.300% p.a. + 0.067% p.a. (estimated)
Transactional costs
0.000% p.a. (estimated)
Other fees & costs ~
Other fees and costs may apply. Refer to the "Other Fees and Costs Summary" below, and the “Additional Explanation of Fees and Costs” in section 5 of the Additional Information Booklet.
This fee information is current from 1 November 2023 and is subject to change. If your account balance is less than $6,000 at the end of the financial year (or date of exit from Verve Super), the total combined amount of Administration Fees and Costs and Investment Fees and Costs charged to your account is capped at 3% of your account balance. Any amount that has been charged in excess of the cap will be refunded to your account. Refer to the “Fees and Costs Summary” and the “Additional Explanation of Fees and Costs” in section 5 of the Additional Information Booklet for more information.
Other fees, such as activity fees and insurance fees, may also be charged. These fees will depend on the nature of the activity or insurance chosen by you. Insurance fees are set out in the Insurance Guide. If you consult a financial adviser, additional fees may be payable to the adviser. You should refer to the adviser’s Statement of Advice for details.
This is not an annual fee. It is applied to the unit price before processing each buy and sell transaction. Please refer to the PDS and AIB for more information.
Taking the pressure off new parents
Our Baby Bump Program
On parental leave? Verve Super members who take parental leave after the arrival of a new child, whether by birth or adoption, can apply for a refund of the dollar-based administration fee for up to 12 months if eligible.
• All members are eligible to comply, regardless of gender
• For parents by birth or adoption
• For a maximum of 12 months
Parents must have taken parental leave, or reduced their working hours.
Is the gender pay gap data inclusive of all employees, including non-binary individuals?
No, WGEA's gender pay gap data currently focuses on women and men. However, since 2020-21, employers can report non-binary employee data voluntarily. The proportion of employers doing so jumped from 8.8% in 2020-21 to 19% in 2022-23. Similarly, non-binary representation in the dataset grew from less than 0.1% to 0.2%. These strides show growing recognition of gender diversity in the workplace. However, with non-binary numbers still small and reporting being optional, this data isn't yet included in the gender pay gap analysis.
What is the gender pay gap?
The gender pay gap reflects how we value men’s and women’s contributions at work. Expressed as a percentage or a dollar figure, it highlights the earnings disparity between men and women. Closing this gap is crucial for Australia's economic future and for our goal of a fair, equal society, as it ensures a more equitable workforce, drives productivity, and unlocks the full potential of all talent, driving sustainable growth and innovation.
What makes Verve better for women+?
Before launching Verve, we listened to Australian women+ from diverse backgrounds to understand their needs from a financial service provider. Here’s how we serve women+ better:
> Advocacy for equality: We champion gender equality, from pushing for board diversity via our screening to closing superannuation and pay gaps.
> Empowerment and support: We offer financial coaching and a nurturing community at no extra cost, helping members navigate major life transitions such as starting a family or going through a separation.
What is equal pay?
Equal pay means women and men receive the same compensation for the same role or work of equal value. In Australia, this has been a legal requirement since 1969. The gender pay gap, however, reflects ongoing disparities that go beyond equal pay.
Is the gender pay gap the same as equal pay?
No, the gender pay gap is not the same as equal pay. Equal pay means employees are paid the same for performing the same work or work of equal value, a requirement in Australia since 1969. The gender pay gaps, however, measures the difference in average or median pay of women and men across various roles, industries, and the workforce as a whole.
How do I setup multi-factor authentication (MFA) on my Verve Super account?
As of 7 November 2023, all Verve Super members will need to use Multi-Factor Authentication (MFA) to log in to their accounts. This will provide an extra layer of security for your Verve Super account.
This means that if you are logging in, you will need to register again (even if you’ve logged in before). You will also need to download the Microsoft Authenticator app (see below for instructions on how to do this).
Step-by-step guide
Click on the button below to start the registration process.
Entering the email address you provided when signing up to Verve and click on ‘Send Verification Code’.
Entering the verification code emailed to you and click on ‘Verify Code’.
Set a new password for your account:
Enter your desired password and click on ‘Create’.
Set up multi-factor authentication to make your account more secure:
Download the Microsoft Authenticator app on your phone from Google Play (for Android) or the App Store (for iPhone).
Scan the QR code on your screen using the Microsoft Authenticator app and click ‘Continue’.
Enter the 6-digit verification code from the Authenticator app, select your Verve Super account and click the ‘Verify’ button to complete your Member Portal registration and access your account.
Congratulations, you have now successfully registered to use your account!
A few notes for next time:
You will just need to use your email address, new password and a verification code from your Microsoft Authenticator app!
If you forget your password at any time, simply click on the ‘Forgot your password’ link on the login page and follow the instructions to reset your password.
If you have any trouble with the registration process please contact us via phone on 1300 799 482 or email us at hello@vervesuper.com.au.
Can’t login to your account? Check out the FAQs below to help troubleshoot
1. I’m already a member with Verve Super, but when I try to register, it says I'm not registered with you. Why is this?
Make sure you’re using the email address that is associated with your Verve Super account (this needs to be unique to you and cannot have been used to set up someone else's Verve Super account). If there are any typos in the email address please contact us so that we can assist in updating your email address to the correct spelling.
2. I selected ‘forgot password’, but it is saying ‘a user with the specified credentials could not be found’, even though I’m a member? How do I log in?
In order to log-in, you need to complete the registration process.To do so go back to the login page and hit the register button again and go through the register process (even if you’ve logged into your account before). Members receive this error when they have not completed this process or logged in since the 6th November.
3. I wasn’t able to complete registering on my first attempt, and now when I try to re-register, it is showing the error ‘A user with the specified ID already exists. Please choose a different one’. Why can’t I continue?
You may have previously started the process to register but did not complete the final step. In order to continue, go back to the login page and enter your email and password, this will send you to the QR code page to start the set up of your multi-factor authentication.
4. I’m trying to log in, but my multi-factor authentication (MFA) verification codes or password aren’t working.
You can link your Verve Super account with any authenticator, but we can’t guarantee they’ll work as intended. For maximum compatibility, we recommend the Microsoft Authenticator app from the Google Play Store (for Android devices) or App Store (for iPhone and iOS devices).
If you’ve successfully set up your authenticator but your code isn’t being accepted, or you’ve reset your password but can’t log in, your browser may be trying to use outdated data.
To fix this, please clear your browser cache and try again.
The steps to clear your cache and cookies are different depending on the system and browser you're using - see your browser's support page for instructions. Common browsers include Chrome, Safari, Firefox and Microsoft Edge.
Other troubleshooting tips:
The codes refresh every 30 seconds. If there’s only a few seconds left, wait for a new code.
If your code still doesn’t work, check if your Verve Super log in is only saved to one authenticator application. Your details can be saved in more than one place – but only one set of codes will be synced with our website.
If your authenticator app generates any codes longer than 6-digits, our log-in system won’t accept them.
5. What if I don’t want to/can’t download the authenticator app?
If you don’t want to or aren’t able to download an app on your phone, there are authenticator programs available as desktop programs (for your computer) or browser plug-ins (for computers, phones and tablets). Some password managers also have an authenticator built in. If you’re using an iPhone running iOS Version 15 or later, you can use your phone’s built in Passwords feature.
While we can’t recommend any other specific authenticator or password manager as best for your personal needs, many tech websites online provide articles comparing and reviewing options.
Still can’t log in?
Please contact our team if you aren’t able to log in after trying the steps above.
To help us solve your issue as quickly as possible, let us know which device/s you’re using and any error codes you receive.
Is Verve regulated?
Yes, superannuation is a highly regulated industry.
Verve Super is a division of the Future Super Fund (RSE Licence No. L0001458) which is regulated by APRA (Australian Prudential Regulation Authority).
The Fund is considered to be a complying superannuation fund, which means it meets all the relevant requirements as set out in the legislation which governs how Australian super funds must be governed and operate.
Verve Super is also supported by some very experienced service providers, including those who have been in the industry for over 20 years.
How long does it take for my super to transfer from my old account to my Verve account?
Once you have requested to transfer your super to your Verve account, the process takes between 3-28 days. We’ll send you an email confirming when the transfer is complete. Please get in touch if you would like to confirm the status of your transfer.
Do men work at Verve?
Verve is founded by women, for women. But of course, we don’t work in a bubble! We work in collaboration with people (men, women and non-binary folk) from a number of service providers and teams who support the day-to-day running of a superannuation fund. Our fund manager, for example, is one of Australia’s most progressive and inclusive teams in the industry, with a commitment to improving diversity in fund management as well as strict transparency around pay equality.
How do I access the Baby Bump Program while on parental leave?
We love to support Verve Super members of any gender or expression who have recently become new parents, whether by birth or adoption. Eligible new parents can apply for a refund of the dollar-based administration fee, for up to 12 months, through Verve’s Baby Bump Program. Contact us for information and to let us know you’ve recently welcomed a new child into your family. If you would like, Verve can also support you to make a request to your employer to ask them to keep paying your super during your parental leave.
